Cancellation policy

Subscriptions renew automatically at the stated interval until you pause or cancel, which you can do at any time from your account or by emailing hello@shopmarisera.com.

Returning an order does not cancel future shipments; manage or cancel the subscription separately before the next processing date.

For an order that has already been placed, contact hello@shopmarisera.com as soon as possible, ideally within 48 hours of ordering. We will try to change or cancel the order before fulfillment, but cannot guarantee changes after processing begins.

The 60-Day Satisfaction Guarantee applies only to the first eligible shipment, for 60 calendar days from delivery, not later subscription renewals. An unopened, sealed renewal product may qualify under the standard return policy. See our Refund Policy and Guarantee terms for eligibility and return instructions.